- Privacy Policy
- Terms and Conditions of Sale
- User Agreement
- Legal Information about the Seller
- Cookie Policy and Consent
- Consent to Marketing Communications
- Personal Data Processing
- Legal Guarantee
User Agreement
This User Agreement (hereinafter referred to as the “Agreement”) governs the use of the website https://runlab.shop/ and the services available through it. The Website is operated by RUNLAB (CY) LIMITED, registration number HE 425216, VAT/TIC 10425216G, with its registered address at Vasileos Georgiou 20, DRAKOS, Flat SHP06, 4047 Germasogeia, Limassol, Cyprus (hereinafter referred to as “RUNLAB”, “we”, “us” or the “Operator”).
By using the Website, creating an account or using any of its functionality, the user (hereinafter referred to as the “User”) agrees to comply with this Agreement.
1. General Provisions
1.1. For the purposes of this Agreement, the following terms shall have the meanings set out below:
- Website – the website available at https://runlab.shop/, including its pages and functionality.
- Service – the functionality, information and other services made available to Users through the Website.
- User – any individual accessing or using the Website.
- Content – text, photographs, graphics, videos, descriptions, software, databases and other materials available through the Website.
- Account – the personal section of the Website available to a registered or authenticated User and used, where applicable, for managing personal information, placing and reviewing orders and accessing other Website functionality.
- Order – an order for goods or services submitted by a User through the Website.
1.2. Terms not specifically defined in this Agreement shall be interpreted in accordance with applicable law and their generally accepted meaning.
1.3. The Website may allow Users to:
- browse Website Content;
- register or authenticate an Account;
- place Orders;
- manage an Account and review Order information;
- participate in a bonus or loyalty programme where available;
- use other functionality made available on the Website.
1.4. By using the Website, the User confirms that the User has read and agrees to comply with this Agreement and the applicable Website policies.
1.5. If the User does not agree with this Agreement, the User should discontinue use of the Website.
2. Website Terms of Use
2.1. Use of the Website may also be subject to other documents published on the Website, including:
- Terms and Conditions of Sale;
- Privacy Policy;
- Personal Data Processing Notice;
- Cookie Policy and Consent;
- Marketing Communications Consent, where applicable;
- Delivery, Payment and Returns policies.
2.2. Browsing publicly available Content does not normally require registration. Certain features, including Account management or other personalised functionality, may require registration or authentication.
2.3. Where registration is required, the User must provide accurate and up-to-date information and must update such information where necessary.
2.4. RUNLAB may temporarily restrict or suspend access to an Account where there are reasonable grounds to believe that the Account is being used fraudulently, unlawfully, without authorisation or in a manner that threatens the security or proper functioning of the Website.
2.5. RUNLAB may request reasonable verification information where this is necessary to protect an Account, prevent fraud, comply with legal obligations or provide a requested service.
2.6. Technical and organisational requirements for using particular Website functions may be communicated through the Website.
2.7. RUNLAB may introduce reasonable technical limitations necessary for the security, maintenance or operation of the Website.
3. User Obligations
The User agrees:
- to use the Website only for lawful purposes;
- to provide accurate information when using Website functions that require such information;
- not to interfere with or disrupt the operation or security of the Website;
- not to attempt to gain unauthorised access to Website systems, Accounts or data;
- not to use automated tools to access or extract Website data where such use is not authorised by RUNLAB or applicable law;
- not to use the Website in a manner that infringes the rights of RUNLAB, other Users or third parties.
4. Availability and Liability
4.1. RUNLAB takes reasonable measures to maintain the availability, security and proper operation of the Website. However, uninterrupted or error-free availability cannot be guaranteed.
4.2. The Website may be temporarily unavailable due to maintenance, technical failures, updates, circumstances beyond RUNLAB’s reasonable control or other operational reasons.
4.3. RUNLAB may modify, update or discontinue particular Website functionality where reasonably necessary, provided that such changes do not unlawfully affect existing consumer rights or contractual obligations.
4.4. Nothing in this Agreement excludes or limits any liability that cannot lawfully be excluded or limited under the laws of the Republic of Cyprus or applicable European Union law.
4.5. Nothing in this Agreement affects the mandatory rights available to consumers under applicable consumer protection legislation.
5. Intellectual Property
5.1. Unless otherwise stated, the Website, its design, software, text, photographs, graphics, logos, databases and other Content are owned by RUNLAB or used by RUNLAB under licence and are protected by applicable intellectual property laws.
5.2. Users may access and use Website Content for personal and lawful purposes.
5.3. Except where permitted by applicable law, Users may not, without prior authorisation:
- copy, reproduce, publish or commercially distribute substantial parts of the Website or Content;
- reverse engineer, decompile or attempt to extract source code from Website software except where such restriction is prohibited by law;
- create derivative commercial services using protected Website functionality or Content;
- remove copyright, trademark or other proprietary notices.
6. User-Generated Content
6.1. Where the Website allows Users to submit reviews, comments or other content, the User remains responsible for the content submitted by the User.
6.2. Users must not submit content that is unlawful, fraudulent, defamatory, threatening, discriminatory, obscene, infringing of intellectual property or privacy rights, malicious or otherwise prohibited by applicable law.
6.3. RUNLAB may remove or restrict access to User-submitted content where it reasonably believes that the content violates this Agreement, applicable law or the rights of another person.
7. User Rights
Users may:
- use available Website functionality in accordance with this Agreement;
- contact RUNLAB regarding technical errors or Website functionality;
- report content that the User reasonably believes infringes the User’s or a third party’s legal rights;
- exercise all rights available under applicable consumer and data protection legislation.
8. Accounts and Authentication
8.1. Where the Website uses authentication by telephone number, verification code, email address or another authentication method, the User is responsible for maintaining control over the relevant telephone number, email account, authentication code and device.
8.2. The User must not knowingly provide authentication credentials or one-time verification codes to unauthorised third parties.
8.3. Actions performed after successful authentication may be treated as having been performed by the relevant Account holder unless RUNLAB has been informed or has reasonable grounds to believe that the Account has been compromised.
8.4. The User should notify RUNLAB without undue delay if the User becomes aware of unauthorised access to an Account or loss of control over authentication credentials.
9. Personal Data
9.1. Personal data are processed in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – “GDPR”), the Protection of Natural Persons with regard to the Processing of Personal Data and the Free Movement of such Data Law of 2018 (Law 125(I)/2018) of the Republic of Cyprus, and other applicable data protection legislation.
9.2. Information about the categories of personal data processed, purposes of processing, legal bases, recipients, retention periods and Users’ rights is provided in the Privacy Policy and Personal Data Processing Notice published on the Website.
9.3. Personal data necessary for processing an Order, providing requested services or complying with legal obligations may be processed without relying on consent where another lawful basis under the GDPR applies.
9.4. Where processing requires consent, such consent will be requested separately and may be withdrawn in accordance with applicable law.
10. Orders and Consumer Rights
10.1. The purchase of goods through the Website is governed by the applicable Terms and Conditions of Sale and by the mandatory consumer protection laws of the Republic of Cyprus and the European Union.
10.2. Nothing in this Agreement restricts or excludes statutory consumer rights relating to distance contracts, withdrawal, returns, conformity of goods, legal guarantees or remedies available in the event of defective or non-conforming goods.
10.3. Applicable consumer protection legislation includes, where relevant, the Consumer Protection Law of 2021 (Law 112(I)/2021), as amended, and the Certain Aspects Concerning Contracts for the Sale of Goods Law of 2021 (Law 154(I)/2021), as amended.
11. Changes to this Agreement
11.1. RUNLAB may update this Agreement from time to time to reflect changes in the Website, services, business operations or applicable law.
11.2. The current version of the Agreement will be published on the Website.
11.3. Changes will not retrospectively deprive Users of rights already acquired under an existing contract or mandatory law.
12. Governing Law and Disputes
12.1. This Agreement is governed by the laws of the Republic of Cyprus and applicable European Union law.
12.2. Where the User is a consumer, nothing in this Agreement deprives the User of mandatory protections available under the laws applicable to the User under European Union conflict-of-law rules.
12.3. The parties should seek to resolve any dispute amicably where reasonably possible. If a dispute cannot be resolved amicably, it may be submitted to the competent courts in accordance with applicable law.
13. Operator Details
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Company name |
RUNLAB (CY) LIMITED |
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Registration number |
HE 425216 |
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VAT/TIC |
10425216G |
|
Registered address |
Vasileos Georgiou 20, DRAKOS, Flat SHP06, 4047 Germasogeia, Limassol, Cyprus |
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Website |